Technical Support Engineer
Are you a seasoned technical support engineer looking to take your career to the next level? Microsoft, a global leader in technology, is currently seeking experienced Technical Support Engineers to join their dynamic team. If you have 3+ years of experience in the field, this could be the perfect opportunity for you to work with cutting-edge technology and make a significant impact.
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Why Choose Microsoft?
Microsoft is synonymous with innovation, offering a platform where your expertise can thrive and grow. Working at Microsoft means being part of a company that is at the forefront of technological advancement, dedicated to delivering unparalleled products and services. Here, you will find a supportive environment that values diversity, encourages creativity, and promotes continuous learning.
Experience
3+ years technical support, technical consulting experience, or information technology experience OR Bachelor’s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
• Customer Support or Software Development (Cloud Application Development preferred) experience or equivalent.
• Experience in one or more programming languages: C#, C++, Java, Python, Node.js.
• Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions.
Experience in three or more of the following is preferred or plus: Redis Cache, Service Fabric, Service Bus, Event Hub, Cloud Service, IoT suite, Azure Batch, Mobile Apps, Container, REST/SOAP (WCF) API, Kubernetes etc
• Troubleshooting skills in Network and DNS is a plus
• Familiarity with Web Servers such as IIS is a plus
• Familiarity with packet sniffers: Fiddler or Network Monitor/Message Analyzer.
Responsibilities
You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices Readiness.
• You participate in communities with peer delivery roles.
• You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.
• You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements
How to Apply
Ready to make a significant impact at one of the world’s leading technology companies? Visit the Microsoft Careers page to view the detailed job listing and submit your application. Ensure your resume highlights your relevant experience and technical skills to stand out.
Technical Support Engineer
Technical Support Engineer
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Technical Support Engineer
Technical Support Engineer