Senior Technical Support Engineer
Seeking a technical support jobs in NCR? Are you ready to embark on a journey of innovation and technical excellence? Avaya, a global leader in digital communications, is currently hiring a talented individual to join their team as a Senior Technical Support Engineer in Gurgaon. This is a fantastic opportunity for skilled professionals who thrive in dynamic environments and are passionate about delivering exceptional technical solutions.
Location: Gurgaon, HR, IN
Experience: 3 – 4 Years of Experience
Education: BE/B.TECH
Why Join Avaya?
- Innovative Environment: Avaya fosters a culture of innovation, where employees are encouraged to think creatively and push boundaries to deliver state-of-the-art solutions.
- Global Impact: Avaya’s solutions impact businesses globally, providing opportunities to work on diverse projects and collaborate with teams from around the world.
- Career Growth: Avaya is committed to employee development, offering training programs, certifications, and growth opportunities to help you advance your career.
- Work-Life Balance: Avaya values work-life balance, offering flexible work arrangements and a supportive work environment.
Table of Contents
Job Description
- An individual contributor who provides advanced remote post-sales support of software and/or hardware systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities.
- Provides support for medium to highly complex end user installations, configurations, upgrades and migrations through advanced problem solving and troubleshooting.
- Includes supporting 3rd party products and occasional on-site support.
- As a support engineer have to analyzes symptoms, logs, and data required to resolve issues of medium to high complexity.
- Independently determines and develops approaches to solutions.
- Proactive in monitoring and resolving low complexity downstream effects as a result of the fix. May highlight more complex issues.
- Displays an understanding of the functionality and usage of the product and in conjunction with associated product.
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How to Apply
If you are excited about the prospect of joining Avaya as a Senior Technical Support Engineer and making a difference in the world of digital communications, apply now through Avaya’s Careers Page. Don’t miss this opportunity to be part of a dynamic team driving innovation and excellence!
Senior Technical Support Engineer
Senior Technical Support Engineer
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