Senior Systems Operation Engineer

Are you a seasoned IT professional with a passion for systems operations? Wells Fargo, one of the leading global financial services companies, is seeking a highly skilled Senior Systems Operation Engineer. This is an excellent opportunity to join a dynamic team and make a real impact in the world of financial technology.

Position Overview

As a Senior Systems Operation Engineer at Wells Fargo, you will play a crucial role in the maintenance, enhancement, and optimization of the company’s IT infrastructure. You will be responsible for ensuring that Wells Fargo’s systems operate efficiently, securely, and reliably to support the bank’s daily operations.

About This Role

Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
Handle medium level complexity technical support issues.
Handle outage calls efficiently.
Do Root Cause Analysis of repetitive and problem issues.
Help team members in handling L2and L3 issues.
Ownership of tasks assigned and meeting the deadlines with support from lead.
Identify and automate manual steps in support work and SRE initiatives
Streamline existing process in project.
Focusing on documentation of new issues and resolution steps for knowledge base enhancement.
Adhere to processes defined in the project.
Actively participate in team meeting and in meetings with stakeholders/internal or external teams.
Handle shift support independently and seek help for complex task as needed.

Required Qualifications

University degree in Computer applications or related discipline.
Experience of 8+ years in Application support using Java technologies
Good and sound knowledge on J2EE, Hibernate, Spring, Angular.
Good knowledge on Database, preferably Oracle
Knowledge of Shell scripting
Experience working with monitoring tools (AppDynamics, Splunk, Big Panda,)
Understanding about SRE and experience in observability.
Good hands on experience in coding/scripting and automation of support tasks.
Experience in handling technical support issues and automating manual steps, and proven record of ability to do deep dive into RCA analysis and finding solutions.
Strong analytical skills.
Fluency in English and good communication skills.
Good team player and lead who is capable of handling multiple shift and guide team.
Experience of working across one or more geographic territories or regions.
Bachelor Degree in Computer Science or Engineering or Related Field.
5+ years of experience in an SRE or DevOps role, preferably in a hybrid infrastructure & cloud environment.
3+ years of development experience in one or more or programming languages.
3+ years of experience in building application dashboards for proactive monitoring, setting up Alerts.

Proven Technical Expertise with one or more of the following:

- Automation: Ansible, GitHub, Python, Java, Shell, PowerShell
- Observability: Grafana, Elastic Search, Kibana, Kafka, Apache Airflow, AppDynamics, Splunk, Jaeger, Zipkin
- Work Management: Jira, Confluence
- OS and Platform: Windows, Linux, Kubernetes, PCF
Familiarity with large scale distributed systems and high-availability architectures.
Exposure and experience in agile development life cycle.
Highly motivated person with the ability to learn new technologies hands on an on-going basis.
Excellent written communication, interpersonal communication, and documentation skills.

How to Apply

If you’re ready to take the next step in your career and contribute to the success of a global financial leader, apply today.

Visit the official job posting at Senior Systems Operation Engineer – Wells Fargo to submit your application.

Don’t miss this chance to join a world-class team and advance your career with Wells Fargo!

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Wells Fargo is Hiring: Senior Systems Operation Engineer | Apply Now!!