Microsoft hiring for Technical Support Engineer
Are you passionate about technology and eager to work with one of the world’s leading tech giants? Microsoft is currently hiring Technical Support Engineers, offering a fantastic opportunity to join a globally recognized company known for innovation, collaboration, and career growth.
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About the Role
As a Technical Support Engineer at Microsoft, you will play a key role in providing technical assistance to customers, troubleshooting complex issues, and ensuring the highest level of customer satisfaction. This position is ideal for individuals with strong problem-solving skills, a deep understanding of Microsoft technologies, and a passion for helping users.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience
- OR 3+ years of technical support, technical consulting experience, or information technology experience.
- OR equivalent experience.
Required
Windows System Administration, Configuration, including a good basic understanding of:
• Registry
• File Storage
• User Accounts and Access Control
• Event Logs and Auditing
• Performance, Resource Monitor
• Networking (TCP, IP)
Responsibilities
- Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
- You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
- Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.
Strong experience in below technologies
- Memory Management, Windows Registry, Blue Screen
- Windows Shell configuration and management
- Server hang and crash, Server No Boot and Reboot Scenarios
- Troubleshooting server performance issues using PerfMon and other tools.
Why Join Microsoft?
- Work with cutting-edge technologies in a dynamic and inclusive work environment.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborate with talented professionals from around the world.
How to Apply
If you’re ready to take the next step in your career, apply now for the Technical Support Engineer position at Microsoft. Don’t miss this exciting opportunity to work with a global leader in technology.
Apply here: Microsoft Careers
Hurry! Apply today and embark on a rewarding journey with Microsoft!
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