Microsoft Hiring for Technical support Engineer
Are you passionate about technology and problem-solving? Microsoft, a global leader in technology innovation, is hiring for the Technical Support Engineer position. This is your chance to work with one of the most innovative companies in the world and contribute to shaping the future of tech support services.
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About Microsoft
Microsoft is renowned for its cutting-edge products, commitment to innovation, and dedication to empowering every individual and organization on the planet to achieve more. Joining Microsoft means becoming part of a dynamic team that values diversity, collaboration, and creativity.
Why Join Microsoft?
- Innovative Environment: Work with the latest technologies and contribute to transformative solutions.
- Career Growth: Enjoy opportunities for professional development and career advancement.
- Inclusive Culture: Be part of a diverse, collaborative, and inclusive workplace.
- Comprehensive Benefits: Access to industry-leading perks and benefits.
Responsibilities
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
- OR 5+ years of technical support, technical consulting experience, or information technology experience.
- OR equivalent experience
How to Apply
Don’t miss this opportunity to become a part of Microsoft’s mission to empower people and organizations worldwide. To apply for the Technical Support Engineer position.
Hurry! The future is waiting for you at Microsoft.
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