Microsoft is Hiring: Technical Support Engineer | Apply Now!!

Microsoft hiring for technical support engineer

Are you passionate about technology and customer service? Do you thrive on solving complex issues and providing exceptional support? Microsoft is looking for talented individuals like you to join their team as a Technical Support Engineer. This role offers an excellent opportunity to work with cutting-edge technology and make a real impact on customers worldwide.

Role Overview

As a Technical Support Engineer, your primary responsibility is to provide world-class support to Microsoft customers, helping them resolve technical issues while ensuring a seamless customer experience. This is a dynamic role requiring technical expertise, strong communication skills, and a customer-first approach.

Responsibilities

• Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
• OR 5+ years of technical support, technical consulting experience, or information technology experience.
• OR equivalent experience.

How to Apply

Don’t miss this chance to take your career to the next level! To learn more about the role and submit your application, visit the official Microsoft careers page:
👉 Apply Now