Data Security Support Engineer

EY, a global leader in professional services, is seeking a dedicated and skilled Data Security Support Engineer to join our dynamic team. If you are passionate about data security and eager to contribute to a global organization that values innovation, integrity, and excellence, this could be the perfect opportunity for you.

Location: Bengaluru

Other locations: Anywhere in Region

Salary: Competitive

Experienced: 5+ Years

About EY

EY, also known as Ernst & Young, is a multinational professional services firm headquartered in London, England. With over 300,000 professionals in more than 150 countries, EY is committed to building a better working world. We provide exceptional services in assurance, tax, consulting, and advisory to a diverse range of clients, helping them navigate the complexities of today’s business environment.

The Role: Data Security Support Engineer

As a Data Security Support Engineer at EY, you will play a crucial role in protecting our clients’ sensitive data. Your expertise will help ensure the confidentiality, integrity, and availability of information systems. You will be part of a team that is at the forefront of data security, working with cutting-edge technologies and methodologies.

Responsibilities

Re-creates, analyzes, troubleshoots, and diagnoses incidents relating to Information Security technologies
Determines root cause of incidents (configuration vs. defect)
Liaisons with appropriate teams from various technical disciplines for the development of corrective actions or viable workarounds to resolve incidents
Plans, Coordinates and Installs Information Security technologies in various pre-production and production environments as well as upgrades and fixes. Remediates identified operating system and application vulnerabilities.
Responds to automated alerts on the health of systems using sound analytic and troubleshooting methods
Executes scheduled or unscheduled tasks relating to operational maintenance and monitoring of security technologies
Performs routine audits of systems for preventative maintenance of security technologies and reporting on their status
Confirms that steps are taken to anticipate operational problems and that incidents are identified and resolved in a timely and efficient manner
Communicates operational support issues on an ongoing basis to executives and senior management
Perform upgrades of security applications to the latest versions which involves testing, validations, compatibility and addressing security vulnerabilities.
Recommend Application and System Instrumentation to ensure optimum performance and maximum uptime for security application and products. Create documentation to appropriately respond to alerts. Recommend and drive creating automated restoration steps.
Develops implementation plans for dealing with complex requests for changes. Must evaluates risks to system availability, business dependencies and security event visibility.
Identifies and drives automation of redundant activities to improve efficiencies in the support of Information Security technologies by demonstrating familiarity with scripting languages such as, PowerShell, Python, and/or Shell scripts
Must be able to balance the firm’s security needs with the business impact and benefit. The role requires the ability to deal effectively and efficiently with escalations and time sensitive, difficult situations/people under pressure particularly in the area of restoration of services with information security implications.

Skills and attributes for success

Advanced MS SQL Skills including SSIS packages and scheduling
Fundamental understanding of AD Administration, Role Based Access Control, implications of large and complicated nested groups
Breadth and depth of knowledge and experience in a wide variety of technologies and software solutions in a large-scale organization.
Conceptual knowledge of security applications and technologies, as well as operating system platforms including Windows, Linux, Network and Cloud technologies, to support and operate systems critical to the security posture of the firm.
Experience engaging in project management, tracking timelines, and participating in planning and executing tasks within project milestones.
Build and maintain strong relationships across all levels of a matrixed, geographically and culturally dispersed organization. Adapts appropriate communication styles to the style of others. Develops rapport and remains calm under pressure.
Effective communication and analysis skills to break down complex issues, formulate solutions, and influence stakeholders at various levels of the organization including senior management in a stressful, real-time incident management.
Supports application enhancements to improve performance and stability including enhanced monitoring and automation. Strong problem solving and analytic skills.
Possess knowledge of the Information Technology Infrastructure Library (ITIL) to drive compliance in Incident, Problem, and Change processes and drive as necessary.

Qualification:

Degree in Computer Science or related discipline, or equivalent work experience
5 – 7 years working within Information Technology in a global firm
Experience in operations of a 24×7 support organization, project & product management,
The role will also require the periodic allocation of additional time on the job to support multiple demands and escalating issues or to acceptable application maintenance windows and to accommodate teams or staff in other time zones (including weekends).

What EY Data Security Support Engineer should have:

Critical thinking skills demonstrating analytical and systematic approach to problem solving and a high degree of self-motivation
Experience working in a global virtual environment
Excellent interpersonal, communication and presentation skills
Good judgment, tact, and decision-making ability
Ability to understand and integrate cultural differences and motives and to work with cross cultural teams.
Ability to deal with ambiguity and change, and exercise appropriate time management to meet deadlines
Ability to work autonomously but also within a team environment where necessary
Prioritization of work items to ensure deadlines are achieved
Objective review of processes and Identification of most efficient and effective way for teams to work moving forward
Breakdown of initiatives into the specific tasks that need to be completed and ability to work in an agile environment.

How to Apply

If you are ready to take the next step in your career and join a team that values your expertise and dedication, we encourage you to apply for the Data Security Support Engineer position at EY. Visit our careers page to submit your application and learn more about what it’s like to work at EY.

Join EY and be part of a team that is committed to building a better working world, one secure data system at a time. Your expertise can help us continue to lead the way in data security and innovation. Apply today and embark on a rewarding career journey with EY.

Data Security Support Engineer

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Data Security Support Engineer

Join EY: Exciting Opportunity for a Data Security Support Engineer | 5+ Yrs Experience | Apply Now!