Application Tech Support
Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where each day presents new challenges and learning opportunities? If you’re a recent graduate or have up to two years of experience, Accenture has an exciting opportunity for you as an Application Tech Support Practitioner!
Must have skills : Service Desk Management
Good to have skills : Service Desk Voice Support
Minimum 0-2 year(s) of experience is required
Educational Qualification : Bachelor Degree
Location: Gurugram
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Why Choose Accenture?
Accenture stands at the forefront of innovation, offering a broad spectrum of services in strategy and consulting, interactive, technology, and operations. With a presence in over 120 countries, Accenture helps businesses, governments, and organizations build their digital core, transform operations, and drive innovation.
By joining Accenture, you will be part of a dynamic team that leverages cutting-edge technologies to solve complex problems. This is more than just a job – it’s a chance to build a rewarding career where your contributions can make a significant impact.
About the Role: Application Tech Support
As an Application Tech Support Practitioner, you will:
- Provide Technical Support: Assist in troubleshooting and resolving application-related issues for clients, ensuring minimal disruption to their operations.
- Collaborate with Teams: Work closely with cross-functional teams to understand client needs and deliver effective solutions.
- Continuous Learning: Stay updated with the latest technologies and best practices to enhance your technical skills and knowledge.
- Client Interaction: Communicate effectively with clients to understand their requirements and provide timely updates on issue resolution.
Roles & Responsibilities of Application Tech Support
- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
- Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues.
- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage.
Professional & Technical Skills:
- Must To Have Skills: Service Desk Management.
- Good To Have Skills: Service Desk Voice Support.
- Strong understanding of client issue resolution based on deep product knowledge.
- Exceptional communication skills.
- Collaboration with cross-functional teams.
- Innovative approaches to service desk management and voice support. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful data-driven solutions.
How to Apply
Ready to launch your career with Accenture? Apply now for the Application Tech Support Practitioner role by visiting Accenture’s Career Page. Prepare your resume to highlight your technical skills, educational background, and any relevant experience. Make sure to showcase your enthusiasm for technology and problem-solving!
Accenture is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of gender, age, disability, race, national origin, or any other legally protected status.
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