Microsoft is Hiring: Technical Support Engineer | Apply Now!!

Technical Support Engineer Microsoft

Are you passionate about technology and enjoy solving complex challenges? Microsoft is on the lookout for talented Technical Support Engineers to join their team and contribute to the company’s legacy of innovation and customer success. If you have a knack for troubleshooting, excellent communication skills, and a desire to work at one of the world’s most admired tech companies, this opportunity is for you!

Why Join Microsoft?

Microsoft is a global leader in software, services, devices, and solutions that empower individuals and organizations to achieve more. Joining Microsoft means being part of a dynamic team that drives innovation, fosters inclusivity, and provides a platform for professional growth.

As a Technical Support Engineer at Microsoft, you’ll have the chance to:

• Work with cutting-edge technology.
• Interact with customers across the globe.
• Solve real-world challenges.
• Be part of a collaborative and supportive work environment.

Responsibilities

• Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
• You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
• Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience
• OR 3+ years of technical support, technical consulting experience, or information technology experience.
• OR equivalent experience
• 2+ years prior product/technical support customer facing experience.
• Technical experience and knowledge working in Azure technical support or equivalent technology.
• Technical skills and hands on experience in 2 or more of the following areas: Active Directory, ADFS, SSO configuration, Azure Identity protection, Identity Management, O365 Identity, Azure MFA.
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
  Experience in one or more of these areas desirable
• Windows System Administration, Certificates, PKI, DNS, Networking, Virtualization, PowerShell scripting.
• OS Internals concepts, load balancing, geo-redundancy, CDN and VPN technologies.
• Strong Experience in Active Directory Services (including ADS, Group Policies, FSMO Roles, DNS Zones, Replications etc.)
• Exposure to cloud technologies like Azure (Identity management) and ADFS.
• Azure / Azure Active Directory hands on and troubleshooting experience.
• Azure 533 certification preferred.

How to Apply

Ready to take the next step in your career? Apply now to be a Technical Support Engineer at Microsoft! Visit the official job posting at the link below to learn more and submit your application:

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