Hiring Technical Support Engineer
Are you ready to take your technical expertise to one of the world’s leading financial institutions? JPMorgan Chase, a global leader in banking and financial services, is currently hiring for the position of Technical Support Engineer. This is an exciting opportunity for professionals looking to grow their careers in a dynamic, fast-paced environment. If you’re passionate about solving technical issues and enhancing user experiences, this could be the perfect role for you.
Table of Contents
Why JPMorgan Chase?
JPMorgan Chase is not just a financial giant; it’s a technology-driven company that offers cutting-edge solutions to its customers worldwide. With a firm focus on innovation, the company relies heavily on a strong technical support team to ensure that operations run smoothly. As a Technical Support Engineer at JPMorgan Chase, you will be a crucial part of this team, resolving technical issues and contributing to the development of new solutions that shape the future of banking.
Job responsibilities
- Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
- Assist in the improvement of operational stability and availability through participation in problem management
- Assist in monitoring production environments for anomalies and address issues using standard observability tools
- Identify and document basic issues and potential solutions for business and technology stakeholders
- Support the management of incidents, problems, and changes in technology applications or infrastructure, and escalate in compliance with firm policy and processes, plan End-to-End UAT test strategy, including test data, environments, defect management and test automation. Take responsibility for the provision of accurate testing estimates within daily scrum calls and apply functional knowledge of Wholesale Payments utilizing SWIFT Payments etc.
Required qualifications, capabilities, and skills
- 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
- Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud.
- Experience in using Business Driven Development / Test Driven Development test methodology or test case automation. Experienced in using Cucumber / Gherkin, Java, Selenium or a similar tool is required. Identifying opportunities to accelerate and synergies testing processes for assigned projects and syndicate the information to other team members to validate prior to implementation. Relevant testing experience within the Financial Services industry supporting multiple LOB’s delivering in a highly complex, pressurized and high volume environment.
Preferred qualifications, capabilities, and skills
- Exposure to one or more general-purpose programming languages or automation scripting
- Exposure to Information Technology Infrastructure Library (ITIL) framework.
How to Apply
Ready to join JPMorgan Chase? Don’t miss out on this exciting opportunity. Click the link below to apply for the Technical Support Engineer position:
Take the next step in your career and contribute to one of the most prestigious financial institutions in the world. Apply today and be part of a team that’s shaping the future of global banking!
For more jobs visit careerflock official page. Hiring Technical Support Engineer, Hiring Technical Support Engineer, Hiring Technical Support Engineer, Hiring Technical Support Engineer, Hiring Technical Support Engineer.