Accenture Application Support Engineer
Are you passionate about technology and looking to join a dynamic and innovative team? Accenture, a global leader in consulting and technology services, is currently hiring for the position of Application Support Engineer. This is a fantastic opportunity for IT professionals to work with cutting-edge technologies and contribute to the success of world-class business solutions.
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Role Overview
As an Application Support Engineer at Accenture, you will be responsible for providing technical support for enterprise-level applications. You’ll work closely with clients and internal teams to ensure applications run smoothly, troubleshoot issues, and optimize system performance. Your contributions will directly impact business operations by ensuring minimal downtime and effective issue resolution.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Troubleshoot and resolve software issues reported by end-users.
- Collaborate with cross-functional teams to investigate and resolve complex technical problems.
- Provide technical support and guidance to end-users, ensuring timely resolution of issues.
- Contribute to the improvement of system performance and stability.
- Document and maintain knowledge base articles for issue resolution and troubleshooting guides.
Professional & Technical Skills
- Proficiency in Node.js.
- Strong understanding of software development principles and practices.
- Experience with troubleshooting and resolving software issues.
- Knowledge of database systems and SQL queries.
- Familiarity with web technologies such as HTML, CSS, and JavaScript. Additional Information:
- The candidate should have a minimum of 2 years of experience in Node.js.
- This position is based at our Kolkata office.
- A 3 years full-time education is required.
How to Apply
Ready to take the next step in your career? Don’t miss out on this exciting opportunity to work at Accenture as an Application Support Engineer.
Click here to apply now and join a team that’s shaping the future of technology!
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Application Support engineer